All our products are manufactured and packaged by a professional laboratory in Switzerland* to ensure that our customers receive compliant products of the highest quality.
* which meets the strict criteria of traceability and control at European level.
Absolutely! We have a great customer service, and if you have a question, please contact us. We are here for you.
We are very proud to offer a 100% Satisfaction Guarantee for our products. We will fully refund or replace any goods purchased if they are found to be faulty or damaged.
If you change your mind about the products, you have ordered and decide you no longer wish to use them, your product(s) purchased can be returned to us for a refund or exchange under the following conditions:
Refunds will be processed in the same form that you originally paid for your order as soon as possible upon receipt of the returned products.
We only accept returns of products purchased through our website. For purchases made through other retailers, please contact them directly.
The total value of the refund will equal the payment made for the goods purchased, excluding shipping coast and any other relevant fees, including Customs or Import fees, if any.
To return your product, please contact our customer care for personalized assistance.
